refund policy

If you want to return or exchange your order for any reason, we're here to help! We offer free exchanges or returns within 14 calendar days of receiving your order. You can return your product for store credit, a different product, or a refund using the same payment method you used to pay for the purchase.

But keep in mind the following exceptions:

  • Returned items must have the labels attached and must be returned in their original packaging if it is part of the product.
  • Returned items must have no visible signs of wear or use.
  • Personalized or bespoke items cannot be returned or exchanged.

The withdrawal period starts counting from the day the product is delivered to you.

Shipping costs, as long as they are not due to an error or defective merchandise, will be paid by the buyer.

To exercise this right of withdrawal, you must notify your decision through the contact spaces provided on the web or by email clearly and unequivocally or on the withdrawal form.


Return of defective products or shipping error

They will be all those cases in which you consider that, at the time of delivery, the product does not conform to what was stipulated in the order, and that, therefore, you should contact Garden Furniture - Mmba Furniture immediately and let them know the existing disagreement in the email

In that case, I will inform you of how to proceed with the return of the products, and these, once returned, will be examined and I will indicate to you, within a reasonable period of time, whether the refund or, where appropriate, the replacement thereof is appropriate.

The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the date on which I send you an email confirming that the refund or replacement of the nonconforming item is appropriate.

The amount paid for those products that are returned due to a defect, when it really exists, will be fully refunded, including delivery costs and the costs you have had to make the return. The refund will be made by the same means of payment that you used to pay for the purchase.

Processing of personal data

In accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, the data will be treated by Jaume Ventura as "Customers and Suppliers" with the appropriate purposes for the treatment, among which are find:

  • The management of legal-economic relations between the owner and its clients.
  • Management of the service contract with the client.

To the extent that you have authorized it; being responsible for their accuracy.

Unless expressly opposed, you expressly consent to the processing of your personal data to send information of interest, news and offers on products and services through any means, including email.

You can exercise your rights of access, rectification, cancellation and opposition through postal mail at Rambla de la Generalitat n 2, 08770 Sant Sadurní d'Anoia (BCN) or by email along with valid legal proof. , as a photocopy of DNI or equivalent, indicating in the subject "Data Protection".

These terms are subject to the privacy policy.